Privacy Policy

Painosoma is committed to ensuring your privacy is protected at all times during your use of the Site. Please read out our Privacy Policy (“Policy”) carefully, so you have an absolute understanding of how we collect, use, and disclose the personal information you provide to us as the Users of Painosoma. If you do not agree with our policies and practices, your choice is not to use or stop using our website (the “Website”).

Painosoma and the Website will continue to grow and improve to better serve you; therefore, our Privacy Policy is subject to change and Painosoma encourages you to review our Policy each time you visit the Website. This Privacy Policy only applies to information collected online on the Website.

Collecting Information about You

Types of Personal Information Painosoma Collects

Painosoma collects the following types of personal information:

  • Contact Information: your first and last name, postal address, email address, and phone number;
  • Identifying Information: IP address, passwords and other security information for authentication and access;
  • Financial Information: credit card, debit card and bank account information;
  • Internet or other Electronic Activity: User’s browsing and click history, including information about how you navigate within our services and which elements of our services you use the most;
  • Commercial information: services purchased or viewed on our website.

Categories of Use

  • Transactional Purposes: Painosoma uses your contact information, financial information, and commercial information to:
    • Receive, process, confirm, send and track your order, subscription or registration;
    • Communicate with you about your order, subscription or registration;
  • Analytical Purposes: Painosoma uses your other identifying information, internet activity and browsing history, commercial information and geographic location data to analyze preferences, trends and statistics.


  • Marketing and Promotional Purposes: PAINOSOMA uses your contact information, commercial information, internet or other electronic activity, geographic location data, and inferences to:
    • Inform you of our new Services, services and offers;
    • Provide you with targeted advertising;
    • Run contests, promotions and sweepstakes.


  • Maintenance and Improvement of Painosoma Services and Website: We use your contact information, commercial information, and internet activity and browsing history to:
    • Provide and maintain functionality on our website, including our live chat or customer review features;
    • Handle your customer services requests; and
    • Help us diagnose technical and service problems and administer PAINOSOMA website.

How we use your Personal Information

Internal and service-related usage. Painosoma uses and retain information, including personal information, to improve and facilitate our Website Services, including:

  • to analyze interactions with and performance of our Website and Services;
  • to debug and identify errors that impair functionality;
  • to detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity;
  • for research related to technological development and demonstration;
  • to improve or enhance our Services or Website.

Advertising. Painosoma may use personal information to help us deliver targeted advertising directly and through unaffiliated advertising partners, to measure the effectiveness of advertising on behalf of our advertising partners.

Communications. Painosoma may send communications via email or SMS to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.

Marketing. Painosoma may use information about you, including personal information, to send you information about Painosoma’s Services, including by email, SMS, phone, or mail.

Non-personal Information. PAINOSOMA may use aggregated or other data that is not personal information for any purpose, including marketing. These uses may include but are not limited to analyzing interactions with and performance of our Services, enabling us to improve our Services, and sharing such information with our business partners, affiliates, or any other third party.

How we use automatic collection technologies. PAINOSOMA, as well as third parties that provide content, advertising, or other functionality on our Website, may use cookies, pixel tags, local storage, and other technologies to automatically collect information. Our use of these technologies is divided into the following categories:

  • Operationally Necessary: This includes technologies that allow you to access our Services and tools that are required to maintain functionality and monitor and protect our Services.
  • Performance-Related: This includes technologies that allow us to assess the performance of our Services and help us understand how our users and visitors interact with our Services.
  • Functionality-Related: This includes technologies that allow us to offer you an enhanced experience when using our Services, such as identifying you when you sign in to your account or keeping track of your preferences.
  • Advertising or Targeting-Related: PAINOSOMA may use first or third-party Technologies to deliver content, including ads relevant to your interests on our Services or on third-party websites and services.

When We Share Information with Third Parties

Painosoma Service Providers

Painosoma may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Our Affiliates

Painosoma may share personal information with businesses controlling, controlled by, or under common control with any Painosoma Brands.

Law Enforcement and Courts

In certain instances, Painosoma may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Painosoma Brands or to others. Painosoma may also disclose your contact information when we believe the law or legal process requires it.

Protection of your Information

We maintains administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of your personal information in our custody and control. We are committed to employing commercially reasonable procedures and technology in order to protect the security of our website.

Although we do our best to protect your personal information, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.

The safety and protection of the User’s information also depends on the User. If you are a member or where you have chosen a password for access to certain parts of our website, you are responsible for keeping this password confidential. We request you not to share your password with anyone else. We also urge you to be careful about giving out information in public areas of our website. The information you share may be viewed by other users of the website and may result in unwanted emails or contacts from third parties.

Any transmission of personal information is at your own risk and Painosoma is not responsible.

User Account. You may be able to create an account on our website with a username and password. Painosoma recommends you exercise extreme care in protecting your password information and not publicly share any of your passwords. \We are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the website by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you as a User.

Although we will take (and require our third-party providers to take) reasonable security precautions to protect the personal information collected from and stored on the website, because of the open nature of the internet, we cannot guarantee that personal information stored on our servers, transmitted to or from a user, or otherwise in our care will be absolutely safe from intrusion by others, such as hackers. Accordingly, Painosoma disclaims any liability for any loss or theft, unauthorized access or damage to, or interception of any data or communications. By using the Website, you acknowledge that you understand and agree to assume these risks.   

Third party affiliates, Links, and Advertising

The website may contain advertising for or links to our affiliates, business partners, or other third parties. Please refer to the individual policies of any links and affiliates found on the website as they may have a different collection, protection, and disclosure procedures from those contained in this Policy. We are not responsible for the content or for the policies of these third-party websites.

Information Disclosure and Correction Requests

You may request access to the personal information that Painosoma has about you. If you are a registered user or member of Painosoma, you can review and change your personal information by logging into the website and visiting your account profile page. You may also contact us (see “Contact Us” section below) to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


You as a user can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.

If you do not wish to have your personal information used by Painosoma to promote our own or third parties services, you can opt-out by sending us an e-mail stating your request. You as a User may also change your marketing preferences or remove yourself from our mailing list by clicking on the “unsubscribe” hyperlink contained at the bottom of the emails we send to you.

Data Retention

Painosoma may retain information for as long as your account is active or as needed to provide our services. We will also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Do Not Track

Some browsers have incorporated Do Not Track (“DNT”) preferences. Most of these features, when turned on, send signals to the website you are visiting that you do not wish to have information about your online searching and browsing activities collected and used. As there is not yet a common agreement about how to interpret DNT signals, We do not honour DNT signals from website browsers at this time. However, you as a User may refuse or delete cookies. If you refuse or delete cookies, some of our website functionality may be impaired or some of the advertising served to you may not be relevant for you anymore. Please refer to your browser’s Help instructions to learn more about how to manage cookies and the use of other Tracking Technologies.

Children's Privacy 

PAINOSOMA do not knowingly maintain, collect or use personal information from children under 18 years of age, and PAINOSOMA Services are not directed to children under the age of 18. If you learn that your child has been provided personal information without your consent, you may alert us at Contact us. If Painosoma learns, that we have collected any personal information from children under 18, We will promptly take steps to delete such information and terminate the child’s account.

Changes to our Privacy Policy and Practices

We may revise this Privacy Policy, so we encourage you to review it periodically. If you continue to visit our website or use our Services after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy. Painosoma can post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.

New uses of personal information. From time to time, We may desire to use personal information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected personal information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, We will make reasonable efforts to provide notice and obtain consent to any such uses, before those changes become effective, as may be required by law.

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