You may be liable for the return policy if you have received the wrong medicines. Even in the case of a damaged product delivered, you can ask for a medicine return or refund.
You may receive the desired medicines within 15 working days after the return process is initiated.
A few cases, where the customer is not available at the mentioned address, nor does the society management have a mailbox to drop any official letter. In such cases, the package may be sent back to the nearby warehouse, and the customer needs to collect the parcel within 4-5 working days. If he/she fails to collect from the warehouse, there would be no refund available in such a situation.